{"id":9615,"date":"2021-06-25T12:00:06","date_gmt":"2021-06-25T16:00:06","guid":{"rendered":"https:\/\/www.scoopbyte.com\/?p=9615"},"modified":"2021-11-17T07:11:23","modified_gmt":"2021-11-17T12:11:23","slug":"choosing-the-best-cloud-based-pbx-for-your-business","status":"publish","type":"post","link":"https:\/\/www.scoopbyte.com\/choosing-the-best-cloud-based-pbx-for-your-business\/","title":{"rendered":"Choosing The Best Cloud-Based PBX for Your Business"},"content":{"rendered":"

In previous years, PBX services were confined to the physical hardware companies stored in their offices.\u00a0 Many of the <\/span>PBX phone systems<\/span><\/a> used today continue to operate in this manner.\u00a0 Operating locally, the services provide their users with a sense of rapport despite controlling their communications technology.<\/span><\/p>\n

PBX systems are not seen as representative of the communications technology around locally stored hardware.\u00a0 However, many organizations physically host their own servers and store hardware on their premises, taking advantage of the various benefits available when technology is one a few doors down from the staff workstations.\u00a0 Nowadays, though, things seem to be changing, and PBX systems are one of them.<\/span><\/p>\n

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If you pay attention to the current technology market, you will notice that locally stored hardware solutions seem to be replaced by remotely located resources.\u00a0 For instance, the local hardware systems are making way for storage, servers and PBX services running from remote locations across the globe.\u00a0 The remotely located resources may not provide as much control as the locally stored options; however, they do make the task of maintenance, infrastructure expansion, and troubleshooting another person’s problem.<\/span><\/p>\n

In addition to remotely located resources, we are now seeing the remote technology solution being taken to another level – the cloud.\u00a0 The cloud is a virtual infrastructure or platform where digital shared space is spread between clients and users signed on to a vendor’s services.\u00a0\u00a0<\/span><\/p>\n

Yet, for all the marketing hype surrounding this service for enterprise purposes (particularly PBX purposes), companies may be migrating to the digital platform at a lower rate than one may imagine.\u00a0 There are various good reasons why a company is feeling skittish about using the cloud infrastructure, including the following:\u00a0<\/span><\/p>\n

#1:\u00a0 Businesses Don’t Know If There Are Measurable Benefits To The Cloud Service<\/b><\/h2>\n

Firstly, a company does not know if there are measurable benefits to using cloud infrastructure as compared to a current premises-based phone system.\u00a0 The question is whether moving to the new technology will result in a measurable beneficial result.\u00a0 According to the post-recession business climate, any decisions to upgrade communications technology must not be made lightly.\u00a0 Unless the new technology intends to change the manner in which business is performed or growth accommodated, the owners need to wait for a move to the cloud platform.\u00a0 It is only once they have determined the benefits of whether or not remotely shared PBX services will present as compared to traditional solutions.<\/span><\/p>\n

#2:\u00a0 Businesses Must Be Convinced That The Move Is A Good Idea<\/b><\/h2>\n

Any companies with an active interest in cloud communication technology need to be convinced that moving into this untested area is a beneficial idea.\u00a0 Yes, the technology is not completely untested; however, for companies switching from a locally-based phone system, this is one “leap of faith” by giving control to a trusted third party.\u00a0 Despite all references, unless you have first hand experience utilizing the service, you cannot form an opinion of its reliability.\u00a0 Migrating all of the company’s communication technology to a remote solution where reliability and efficiency remain unknown can sound irresponsible.<\/span><\/p>\n

#3:\u00a0 Businesses Do Not Know Who Manages The Cloud Service<\/b><\/h2>\n

A company considering cloud communication migration may not know who should manage their system.\u00a0 In this situation, the migration presents with two management options – they can either use their IT department to move data to the cloud infrastructure, or they can offer the task to the service provider and third party.\u00a0 Neither of the solutions seems attractive if there is confidential or sensitive information involved.\u00a0 After all, technology giants such as Microsoft, Google and Apple run their own cloud infrastructure keeping their data and voice close to their chest.<\/span><\/p>\n

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#4:\u00a0 Businesses Are Unsure If They Can Trust VoIP Service Providers<\/b><\/h2>\n

Other issues that companies need to consider is the trustworthiness of VoIP service providers arising in the field because of their low entry cost.\u00a0 Cloud infrastructure and hosted PBX markets are relatively young in the communications industry.\u00a0 Despite their young age, it is obvious that the cloud platform is representative of a viable and profitable strategy; thereby, making it difficult to distinguish between long-term VoIP vendors and fly-by-night services.<\/span><\/p>\n

Will the cloud infrastructure of company communications?\u00a0 No one knows for sure.\u00a0 However, what is known is that there is a great deal of marketing hype around the issue.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

In previous years, PBX services were confined to the physical hardware companies stored in their offices.\u00a0 Many of the PBX phone systems used today continue to operate in this manner.\u00a0 Operating locally, the services provide their users with a sense of rapport despite controlling their communications technology. PBX systems are not seen as representative of […]<\/p>\n","protected":false},"author":5,"featured_media":9616,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"_links":{"self":[{"href":"https:\/\/www.scoopbyte.com\/wp-json\/wp\/v2\/posts\/9615"}],"collection":[{"href":"https:\/\/www.scoopbyte.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scoopbyte.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scoopbyte.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scoopbyte.com\/wp-json\/wp\/v2\/comments?post=9615"}],"version-history":[{"count":0,"href":"https:\/\/www.scoopbyte.com\/wp-json\/wp\/v2\/posts\/9615\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scoopbyte.com\/wp-json\/wp\/v2\/media\/9616"}],"wp:attachment":[{"href":"https:\/\/www.scoopbyte.com\/wp-json\/wp\/v2\/media?parent=9615"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scoopbyte.com\/wp-json\/wp\/v2\/categories?post=9615"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scoopbyte.com\/wp-json\/wp\/v2\/tags?post=9615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}